Privacy Policy

Our Privacy Policy describes how we collect, use and share information. The Policy applies to all customers,
including California residents.

Information We Collect:

Information we collect directly from you includes your billing address, shipping address, contact information, e-
mail address, payment information and comments / suggestions.

Information we may collect indirectly from you includes your IP address, browsing history, location and order
activity while on our websites.

How Information Is Used:

• Fulfillment of orders and requests
• Improving website operations including site functionality and navigation
• Your information may be viewed by third party business partners: specifically our payment gateway
provider for credit card transactions and our parcel/freight shipping partners who will deliver products to
you.
• Marketing purposes such as informing you of new products or promotions
• Sending you our newsletter or links to our blogs or podcasts
• We will never sell your information to any third party

Information Choices:

• Direct Mail – to opt out of catalog/promotional mailings, send an email to info@alvabeauty.com
• Email – to opt out of Marketing emails, click on the “Unsubscribe” link at the bottom of our emails
o Note: This will not remove you from non-promotional e-mail messages regarding your account
(i.e. order confirmations).

If you are a California resident and have a relationship with us, you may request the personal information ALVA
has collected about you during the prior year. An agent may act on your behalf with a signed authorization
agreement.

To request a notice, removal of information please contact our Customer Service Team at 1-818-242-2600 or
write to the ALVA Marketing Department. Please reference “California Privacy Rights” and allow 45 days for a
response. You will be required to provide contact information in order for us to verify your request.

ALVA
Marketing Department
4650 Arrow Hwy., STE C4
Montclair, CA 91763

ALVA does not knowingly collect or share information of minors. ALVA may not discriminate against you
because you exercised any of your rights under the California Consumer Privacy Act. In the future, ALVA may
update this privacy policy to reflect unanticipated practices not outlined in this policy. These changes will be
posted to the website, and users are invited to occasionally review the privacy policy.