I just purchased five pieces of equipment from Alex and I found him, and others I spoke to during my process, to be knowledgeable, helpful and courteous. My products arrived within a few days and everything was in great shape. The magnifying light that I upgraded on Alex’s recommendation is a nice change from the old mag lamps that don’t stay put and squeeze and pinch your fingers whenever you try to adjust it. Alex even helped me find someone to repair a piece of equipment so that I could use it again…a piece I did not buy from Alva!
There was one item I needed to return as it was not a color I liked but I was given a RA # and will be sending it back promptly. A very easy, comfortable exchange making my very large purchases go smoothly and with confidence that I have a contact person to go to if I have questions or concerns.
Thanks Alex…and all at Alva Beauty!