Privacy Policy

 

Our Privacy Policy describes how we collect, use and share information. The Policy applies to all customers, including California residents.

Information We Collect:

Information we collect directly from you includes your billing address, shipping address, contact information, e- mail address, payment information and comments / suggestions. Information we may collect indirectly from you includes your IP address, browsing history, location and order activity while on our websites.

How Information Is Used:

• Fulfillment of orders and requests

• Improving website operations including site functionality and navigation

• Your information may be viewed by third party business partners: specifically our payment gateway provider for credit card transactions and our parcel/freight shipping partners who will deliver products to you.

• Marketing purposes such as informing you of new products or promotions

• Sending you our newsletter or links to our blogs or podcasts

• We will never sell your information to any third party

Information Choices:

• Direct Mail – to opt out of catalog/promotional mailings, send an email to info@alvabeauty.com

• Email – to opt out of Marketing emails, click on the “Unsubscribe” link at the bottom of our emails

Note: This will not remove you from non-promotional e-mail messages regarding your account (i.e. order confirmations).

If you are a California resident and have a relationship with us, you may request the personal information ALVA has collected about you during the prior year. An agent may act on your behalf with a signed authorization agreement.

To request a notice, removal of information please contact our Customer Service Team at 1-818-242-2600 or write to the ALVA Marketing Department. Please reference “California Privacy Rights” and allow 45 days for a response. You will be required to provide contact information in order for us to verify your request.

ALVA

Marketing Department

4650 Arrow Hwy., STE C4

Montclair, CA 91763

ALVA does not knowingly collect or share information of minors. ALVA may not discriminate against you because you exercised any of your rights under the California Consumer Privacy Act. In the future, ALVA may update this privacy policy to reflect unanticipated practices not outlined in this policy. These changes will be posted to the website, and users are invited to occasionally review the privacy policy.